DTB Agency Banking service allows customers to do banking transactions from agent locations countrywide. DTB agents are appointed by DTB and licensed by Bank of Tanzania.
Target market – individual customers - mass market.
- Real-time transaction processing
- Physical receipt generation for every transaction done at the agent location
- The service supports card and card-less transactions (except for cardless withdrawal)
- Transaction limits are provided
- Cash deposit
- Cash withdrawal
- Balance inquiry
Below are the tariffs applicable to agency banking transactions.
- Cash withdrawal:
0-100,000 customer charges: 1000 agent commissions: 600 100,001-300,000 customer charges: 1500 agent commissions: 900 300,001-500,000 customer charges: 2000 agent commissions: 1200 500,001-1,000,000 customer charges: 3000 agent commissions: 1800 1,000,001-2,000,000 customer charges: 3500 agent commissions: 2100
- Cash deposit:
0-250,000 customer charges: 0 agent commissions: 300 250,001-500,000 customer charges: 0 agent commissions: 500 500,001-1,000,000 customer charges: 0 agent commissions: 750 1,000,001-2,000,000 customer charges: 0 agent commissions: 1000 2,000,001-3,000,000 customer charges: 0 agent commissions: 1500 3,000,001-5,000,000 customer charges: 0 agent commissions: 2500
- Other services:
Balance enquiry & mini statement customer charges: free agent commissions: nil